Heartfelt Design knows you care how your information about you is used and shared.  This notice describes the privacy policy for our “Website” including all online services and functions.

What information do we collect?
Heartfelt Design collects information from you when you place an order or fill out a form.  When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number.

What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience (your information helps us to better respond to your individual needs)
  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
  • To process transactions (Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested)
  • To administer a contest, promotion, survey or other site feature.
  • To send periodic emails (email addresses you provide for order processing, will only be used to send you information and updates pertaining to your order)

how do we protect your information?
Heartfelt Design implements a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. Heartfelt Design offers the use of a secure server.  All supplied sensitive/credit information is transmitted via SSL and then encrypted into our Payment Gateway providers database only to be accessible by those authorized .  All information is kept confidential.  After a transaction, your private information (credit cards) will not be stored on our servers.

do we use cookies?
Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser  that enables the sites or service providers systems to recognize your browser and capture and remember certain information

Heartfelt Design uses cookies to help remember and process items in your shopping cart, order form, etc. to understand and save your preferences for future visits. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

do we disclose any information to outside parties?
Heartfelt Design does not sell, trade, or otherwise transfer to outside parties your personally identifiable information. Heartfelt Design may release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses

third party links?
Occasionally, at our discretion, Heartfelt Design may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies.  Heartfelt Design therefore has fno responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

online privacy policy
This online privacy policy applies only to information collected through our website and not to information collected offline.

terms and conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at www.heartfeltdesign.net/terms

your consent
By using our site, you consent to our website privacy policy.

Changes to our privacy policy
If Heartfelt Design decides to change our privacy policy, we will post those changes on this page.  This policy was last modified on 1/13/2014.

This policy is powered by Trust Guard, your PCI compliance authority.

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